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OVERVIEW
Welcome to Road Titan Models.
The terms “we,” “us,” and “our” refer to Road Titan Models.
Road Titan Models operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”).
Road Titan Models is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service, together with any policies referenced herein, govern your use of our Services and describe your rights and responsibilities when visiting, interacting with, or purchasing from our website.
Please read these Terms of Service carefully. By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy.
SECTION 1 - ACCESS AND ACCOUNT
By using our Services, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have permission from a parent or legal guardian where required by applicable law.
To use certain parts of our Services, including placing an order, you may be required to provide information such as your name, email address, billing information, payment information, phone number, and shipping address.
You agree that all information you provide is accurate, current, and complete.
You are responsible for maintaining the confidentiality and security of any account credentials associated with your use of our Services.
You are also responsible for activity conducted through your account unless otherwise required by applicable law.
SECTION 2 - OUR PRODUCTS
We make reasonable efforts to display our products accurately, including product images, descriptions, dimensions, materials, colors, features, and other specifications.
However, product appearance may vary slightly due to lighting, photography, screen settings, manufacturing variations, or product updates.
Scale models may contain small parts, delicate components, removable accessories, display stands, landing gear, weapons, antennas, or other detailed elements.
Product availability may change without notice.
We reserve the right to modify product information, pricing, specifications, availability, or discontinue products at any time, subject to applicable law.
SECTION 3 - ORDERS
When you place an order, you agree that the information provided is accurate and complete.
Road Titan Models reserves the right to accept, reject, limit, or cancel an order where reasonably necessary, including in cases involving suspected fraud, pricing errors, product availability issues, payment problems, or violations of these Terms.
Your order is considered confirmed after payment has been successfully processed and an order confirmation has been issued.
Please review your order carefully before completing your purchase.
If you wish to cancel an order, please contact us as soon as possible.
Cancellation requests submitted within 1 hour of placing the order will be eligible for cancellation, even if our response is provided later.
After 1 hour, cancellation may no longer be possible once the order has entered processing, fulfillment, or shipment.
This cancellation policy does not limit any statutory cancellation or withdrawal rights available under applicable law.
Returns and refunds are handled according to our Refund Policy.
SECTION 4 - PRICES AND BILLING
All prices displayed on our website are subject to change without notice.
The price charged will be the price displayed at the time your order is placed, unless there is an obvious pricing or technical error.
Applicable shipping charges, if any, will be shown at checkout.
For destinations where Road Titan Models offers duties-paid or tax-inclusive delivery, applicable import duties or taxes are included as described in our Shipping Policy.
For destinations where such charges are not included, customers may be responsible for applicable customs duties, taxes, VAT, or import fees imposed by local authorities.
You agree to provide accurate and complete payment and billing information for all purchases.
Payment processing may be handled by Shopify and third-party payment providers.
SECTION 5 - SHIPPING AND DELIVERY
Orders are generally processed within 1–3 business days, unless otherwise stated.
Estimated delivery times vary by destination and are provided in our Shipping Policy.
Delivery estimates are not guaranteed and may be affected by carrier delays, customs processing, holidays, severe weather, local delivery conditions, transportation disruptions, or other circumstances outside our reasonable control.
Tracking information will be provided when available.
After shipment, delivery is handled by the applicable carrier, but Road Titan Models will make reasonable efforts to assist customers with tracking or delivery issues.
Customers are responsible for providing a complete and accurate shipping address.
Road Titan Models is not responsible for delays or delivery failures caused by incorrect or incomplete shipping information provided by the customer, except where applicable law requires otherwise.
Please refer to our Shipping Policy for additional information.
SECTION 6 - RETURNS AND REFUNDS
Eligible return requests may be submitted within 30 days of delivery, subject to the conditions stated in our Refund Policy.
For voluntary change-of-mind returns, items must generally be unused, in the same condition as received, and include the original packaging, accessories, and components.
For change-of-mind returns, the customer is responsible for return shipping costs unless applicable law requires otherwise.
Original shipping charges, if any, may be non-refundable except where required by applicable law.
If an item arrives damaged, defective, or incorrect, please contact us as soon as reasonably possible and provide your order number together with clear photos or videos where available.
We will provide an appropriate solution in accordance with applicable consumer law. Depending on the circumstances, this may include a replacement, full refund, partial refund with your agreement, or another reasonable resolution.
If we require an eligible damaged, defective, or incorrect item to be returned, Road Titan Models will cover the necessary return shipping costs.
Approved refunds will be issued to the original payment method within 5 business days, unless applicable law requires an earlier refund.
Please refer to our Refund Policy for complete details.
SECTION 7 - EUROPEAN UNION CONSUMER RIGHTS
Nothing in these Terms limits any mandatory consumer rights available under applicable European Union law.
Where EU consumer law applies, customers may have a statutory right to withdraw from certain online purchases within 14 days of receiving the goods, without giving a reason.
Any statutory withdrawal right is separate from and in addition to our voluntary 30-day return policy.
Please refer to our Refund Policy for details regarding EU withdrawal rights, return shipping responsibilities, refund timing, and handling of returned goods.
SECTION 8 - INTELLECTUAL PROPERTY
All content on this website, including text, graphics, logos, designs, images, product information, layouts, icons, and other materials, is owned by or licensed to Road Titan Models and is protected by applicable intellectual property laws.
You may use our website for personal, non-commercial purposes only.
You may not reproduce, copy, modify, distribute, publish, display, sell, license, or otherwise use our content without prior written permission, except where permitted by law.
SECTION 9 - THIRD-PARTY SERVICES
Our Services may include or rely on tools, applications, platforms, payment processors, shipping providers, analytics providers, advertising providers, or other services operated by third parties.
These third-party services are governed by their own terms and policies.
Road Titan Models does not control and cannot guarantee the availability, security, accuracy, or performance of third-party services.
Your use of such services may be subject to additional terms imposed by those third parties.
SECTION 10 - THIRD-PARTY LINKS
Our website may contain links to third-party websites or services.
These links are provided for convenience only.
Road Titan Models is not responsible for the content, privacy practices, availability, security, or services of third-party websites.
You should review the terms and privacy policies of third-party websites before using them or providing personal information.
SECTION 11 - RELATIONSHIP WITH SHOPIFY
Road Titan Models is powered by Shopify, which provides the ecommerce platform and related infrastructure used to operate our store.
Purchases made through our website are transactions between you and Road Titan Models.
Shopify is not the seller of Road Titan Models products and is not responsible for product quality, fulfillment, returns, refunds, customer service, or disputes arising from purchases made from Road Titan Models, except to the extent required by applicable law or Shopify's own terms.
SECTION 12 - PRIVACY
Your personal information is handled according to our Privacy Policy.
By using our Services, you acknowledge that personal information may be collected, processed, and disclosed as described in our Privacy Policy and as permitted by applicable law.
SECTION 13 - FEEDBACK, REVIEWS, AND SUBMISSIONS
If you submit reviews, feedback, suggestions, comments, images, videos, or other content to Road Titan Models, you confirm that you have the right to provide that content.
You grant Road Titan Models a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, adapt, and share such content for purposes related to operating, improving, and promoting our Services, subject to applicable law.
You agree that submitted content will not infringe the rights of any third party, contain unlawful material, or include malicious code.
We reserve the right to remove or refuse content that violates these Terms or applicable law.
SECTION 14 - ERRORS, INACCURACIES, AND UPDATES
Occasionally, information on our website may contain typographical errors, inaccuracies, omissions, or outdated information relating to products, pricing, availability, promotions, shipping, or other matters.
We reserve the right to correct errors, update information, or cancel affected orders where reasonably necessary.
If an order is cancelled due to a pricing, availability, or technical error, any payment collected for the cancelled order will be refunded.
SECTION 15 - PROHIBITED USES
You may not use our Services:
- For any unlawful or fraudulent purpose.
- To violate applicable laws or regulations.
- To infringe intellectual property or privacy rights.
- To transmit viruses, malware, or malicious code.
- To interfere with the security, functionality, or operation of our website.
- To attempt unauthorized access to accounts, systems, or data.
- To collect or misuse personal information of other users.
- To engage in abusive, deceptive, or harmful activity.
We reserve the right to suspend or terminate access to the Services where reasonably necessary to protect our business, customers, systems, or legal rights.
SECTION 16 - DISCLAIMER OF WARRANTIES
To the maximum extent permitted by applicable law, our Services are provided on an “as available” and “as is” basis.
We do not guarantee that the website will always be uninterrupted, secure, error-free, or available at all times.
Product descriptions, images, dimensions, specifications, and information are provided in good faith and may be subject to minor variations.
Nothing in these Terms excludes or limits any warranty, guarantee, consumer right, or legal protection that cannot lawfully be excluded or limited.
SECTION 17 - LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Road Titan Models will not be liable for indirect, incidental, special, punitive, or consequential damages arising from or related to your use of our Services or products.
Where liability cannot be excluded, our liability will be limited only to the extent permitted by applicable law.
Nothing in these Terms limits liability for fraud, willful misconduct, gross negligence where applicable, or any liability that cannot legally be limited or excluded.
SECTION 18 - INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless Road Titan Models from claims, losses, liabilities, damages, costs, or expenses arising from your unlawful use of the Services, your violation of these Terms, or your infringement of the rights of another person.
SECTION 19 - FORCE MAJEURE
Road Titan Models will not be responsible for delays or failures caused by events beyond our reasonable control.
Such events may include natural disasters, severe weather, transportation disruptions, customs delays, carrier interruptions, labor disputes, government actions, internet outages, supply chain disruptions, war, civil unrest, epidemics, public emergencies, or other unforeseen circumstances.
We will make reasonable efforts to minimize disruption where possible.
SECTION 20 - SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.
SECTION 21 - ENTIRE AGREEMENT
These Terms of Service, together with our Privacy Policy, Shipping Policy, Refund Policy, and any other policies or notices posted on our website, constitute the agreement between you and Road Titan Models regarding your use of the Services.
SECTION 22 - NO WAIVER
If Road Titan Models does not enforce a provision of these Terms at any time, this does not mean that we waive the right to enforce that provision later.
SECTION 23 - CHANGES TO THESE TERMS
We may update or modify these Terms of Service from time to time to reflect changes to our business, Services, legal requirements, technologies, or policies.
Any updated version will be posted on this page with a revised “Last updated” date.
Your continued use of the Services after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
SECTION 24 - GOVERNING LAW AND CONSUMER RIGHTS
These Terms will be governed and interpreted in accordance with applicable law.
Nothing in these Terms is intended to deprive you of mandatory consumer protection rights available under the laws that apply to you in your place of residence.
Where mandatory consumer protection laws apply, those rights will take priority over any conflicting provision in these Terms.
SECTION 25 - CONTACT INFORMATION
Questions about these Terms of Service may be sent to:
Road Titan Models
Email: support@roadtitanmodels.com
Website: roadtitanmodels.com