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Contact Us

If you have any questions about your order, shipping, returns, refunds, or our products, please contact us.

We are happy to assist with order-related questions, product information, delivery updates, return requests, and general customer support.

Contact Information

Road Titan Models
Email: support@roadtitanmodels.com
Website: roadtitanmodels.com

Customer support inquiries are handled by email.

We aim to respond as soon as reasonably possible during our normal business hours.

When contacting us about an existing order, please include your order number so we can assist you more efficiently.

For questions about returns, refunds, damaged items, or delivery issues, you may also include relevant photos, videos, or tracking information where applicable.

Order and Shipping Support

For questions about order status, shipping, delivery, tracking, or address issues, please contact:

support@roadtitanmodels.com

Please include your order number and any relevant tracking information.

Returns and Refunds

For return, cancellation, damaged item, defective item, incorrect item, or refund requests, please contact:

support@roadtitanmodels.com

Please include your order number and a brief description of the issue.

Where applicable, clear photos or videos may help us review your request more quickly.

Product Questions

If you have questions about product specifications, scale, materials, accessories, availability, or other product details, please feel free to contact us.

We will provide the available information to help you make an informed purchase.

Important Information

Please contact us before sending any return.

Do not send items back to the address shown on your original shipping label unless we confirm that it is the correct return address.

For full details regarding shipping, returns, refunds, and privacy, please refer to our Shipping Policy, Refund Policy, Privacy Policy, and Terms of Service.